FAQs

No, a water flosser is designed to complement brushing, not replace it. While brushing cleans the surfaces of your teeth, our oral irrigators reach deep between teeth and below the gumline where traditional bristles cannot reach.

Absolutely. Our devices feature multiple pressure modes (including a 'Soft' or 'Sensitive' mode) specifically designed for those with dental sensitivity, braces, or implants. We recommend starting with the lowest setting.

Yes! Water flossers are highly recommended by dentists for people with braces, bridges, or crowns, as they are much more effective and easier to use than traditional string floss in these cases.

Most orders are processed within 5-7 business days. Depending on your location, delivery typically takes between 7-8 business days. You will receive a tracking number once your package is on its way.

Currently, we are focusing on providing the best service within our primary regions. Please check the checkout page to see if shipping is available to your specific country.

Due to strict health and hygiene regulations, we cannot accept returns for used dental products or items with broken factory seals. We only accept returns for unused items in their original, sealed packaging.

We stand by our quality. If your product has a manufacturing defect, please contact our support team at factsmax550@gmail.com with your order number and a photo/video of the issue, and we will make it right.